It has been a real pleasure from my first point of contact to collecting my kitten, Ed and Tony were happy to spend lots of time on the phone with help and advice helping me decide if my home and lifestyle would be suitable for a Bengal cat without any pressure to buy a kitten which helped reassure me they have quality kittens they know they can home, I also liked the kittens are raised in the home with human contact to ensure the kitten is socialised for a home environment.